Welcome to our privacy notice (“Notice”) for the website www.mycoke.com.mt
We at The General Soft Drinks Company Limited, respect your privacy and are committed to safeguard your personal data and information.
This Notice will inform you as to how we protect your personal data, when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
This Notice aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide through this website when you contact us.
It is important that you read this Notice to be fully aware of how and why we are using your data.
The General Soft Drinks Company Limited, a company registered in Malta, bearing company registration number C1591 and having its registered address at Marsa Industrial Estate, Marsa, MRS 3000, Malta,is the data controller and responsible for your personal data (hereinafter referred to as the “company” “we”, “us” or “our” in this Notice).
If you have any questions about this Notice, including concerns about your personal data or our data collection practices, please contact us via phone: +356 2759 5000 ext. 601 or via e-mail: email@example.com
4. Data we collect about you
The terms “personal data” or “personal information” mean any information about an individual for which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect and process personal data (name, surname and e-mail address) that you voluntarily give us when you use our website. The only personal data we collect from our website about you is the personal data you provide to us when you fill out the contact us form on our website and post your query to us.
In addition, we may use technology such as cookies which collects information in an anonymous manner with respect to your use of our website.
5. How we use your personal data
When you fill the “Contact Us” form on this website, we use the personal data submitted in the form only to respond to your message or act on your request and for no other unrelated purposes.
Should we have marketing promotions in the future, we will ask for your consent to send you communication about them. Should you accept and then change your mind, you will be able to opt-out at any time.
The provision of your personal data is not a statutory or contractual requirement. You are not obliged to provide us any personal data and it is your choice whether to post a query through our website.
Only minimal personal data is collected when you fill the contact us form on this website, namely your name and email address. Without provision of such personal data, we will not be in a position to respond to your message or act on your request.
6. Legal basis
Our legal basis for processing your personal data is your consent. You will be required to click “I confirm to have read and understood the privacy notice” and to click “I consent to the processing of my personal data for the purposes of my request” in order to be able to post a query to us.
7. Withdrawal of our consent
You may withdraw your consent to the processing of your personal data at any time by emailing us on firstname.lastname@example.org or by contacting us via phone: +356 2759 5000 ext. 601. Such withdrawal does not affect the legality of any processing based on your consent prior withdrawal.
If you withdraw your consent to the processing of your personal data, we will not be in a position to act upon or reply to your request.
9. Disclosures of your personal data
To process your enquiry, we may have to share your personal data with the parties set out below:
- selected individuals within our company on a need to know basis;
- our intra-group companies and affiliates; and
- our agents and third parties that provide services to us.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. Your data will not be shared with any third party that is not located within the EU or EEA.
10. Data security
We have in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
11. Data retention
We will only retain your personal data until it is necessary to serve your request, safeguard our legitimate rights and interests or until you ask us to remove it, whichever is the longer. Unless it is required due to a legal obligation, we will not retain personal data related to a basic query beyond 2 years.
12. Your legal rights
For as long as we retain your personal data you may:
- request access to your personal data;
- request correction of your personal data;
- request erasure of your personal data;
- object to processing of your personal data;
- request restriction of processing your personal data;
- request transfer of your personal data;
- withdraw consent to the processing of your personal data; or
- complain to the Information and Data Protection Commissioner about our processing of your personal data;
If you wish to exercise any of the rights set out above or wish to receive further explanations of your rights and our processing please contact us via e-mail: email@example.com or via phone: +356 2759 5000 ext. 601.
You will not have to pay a fee to exercise rights related to your personal data . However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances, or in case this matter is under review by a relevant authority.
We may need to request specific information from you to help us confirm your identity and ensure that you are the person who holds such rights. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We may update this Notice from time to time by publishing a new version on our website. It is therefore in your own interest to check the Notice page any time you access our website to ensure you are aware of any changes which may occur from time to time.
This version was last updated on 05.09.2018.
If you have any complaints regarding our processing of your personal data, please note that you may contact us via e-mail: firstname.lastname@example.org or via phone: +356 2759 5000 ext. 601. If you are resident in Malta, or from any other country outside of the EU, you may lodge a complaint with the office of the Information and Data Protection Commissioner in Malta (www.idpc.org.mt). If you are a European resident and you have a concern about our use of your information, you can contact your local data protection regulator. A list of European data protection regulators can be found here: http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm