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We at The General Soft Drinks (GSD) Co. Ltd believe that the company’s success depends on continuous supply of high quality products, packages and services that meet and surpass customer and consumer expectations of premium brand products. The company is committed to continually enhance the confidence and reputation of the brands it produces through the development and implementation of quality systems, standards and practices.


In this respect, GSD successfully achieved certification according to The Coca-Cola Company (TCCC) quality system for a number of its business segments. These include certification for the:


  • Manufacturing processes of all beverages produced;
  • Servicing of its cold drinks equipment, namely draught and vending machines;
  • Setting up of an Environment, Health and Safety management system, encompassing all company activities.


The company is also among the few in Malta to achieve ISO14001 (in December 2005) and OHSAS 18001 (in December 2006) certification in these fields. GSD recognises that success depends on ensuring the safety of its employees and other interested parties and protecting the environment. This commitment is shown through the company's certification to ISO 14001 and OHSAS 18001 standards. These standards are recognised internationally and take a structured approach towards Environment, Health and Safety (EHS) management, whereby the emphasis is placed on EHS practices being proactive and preventive, through the identification of significant EHS aspects and the evaluation and control of the company's impact on the environment, health and safety at work.


This approach also exploits the ability to leverage external resources, such as training and auditing, while addressing the unique requirements of the Coca-Cola system.


GSD believes that accidents are usually preventable, thus it is committed to promote and recognise safe behaviour and educate all employees in safety procedures. The company strives to continuously improve safety performance by:


  • Promoting an environment in which safety is a priority;
  • Constantly monitoring its health and safety performance to ensure continuous improvement. This includes reporting of accident and incident severity and frequency rates;
  • Working to continually identify hazards and risks at the workplace, allowing the company to eliminate or reduce them as much as possible


The company wrote codes of practice, procedures and reviews processes to ensure compliance with TCCC policies and regulatory requirements pertaining to quality and EHS requirements. A comprehensive Incident Management Crisis Response Procedure has been in place and in force for a number of years. Hazard identification, risk assessment and risk control are the central components of the structured approach to Occupational Health and Safety (OHS) management. The company performed risk assessments of all its processes and activities. Risk assessments are deemed as the company's backbone for the set-up of an effective EHS management system. As well as considering the hazards and risks posed by activities carried out by its own personnel, the organisation also considers hazards and risks arising from the activities of contractors and visitors, and from the use of products or services supplied by others.


The company established its EHS objectives in view of:


  • Legal and TCCC requirements;
  • Aspects of the company’s activities, products or services that have or can have significant impacts on worker or public safety and the environment;
  • Financial, economic, technology options, human resource, social responsibility or other current factors that bear on the organisational unit’s success;
  • Current capabilities and needs, including resource availability and human resource capabilities;
  • The views of stakeholders or other interested parties.


GSD’s top management ensures that appropriate communication processes are established within the organisation and that communication takes place with regard to the effectiveness of the EHS management system.


To this effect, the company established and maintained procedures for: 


  • Communicating internally among the various levels and functions of the organisation, including employee representation;
  • Receiving, documenting and responding to relevant communication from external interested parties such as consumers, governments, shareowners or other stakeholders;
  • Communicating relevant procedures and requirements to suppliers and contractors related to the identifiable significant EHS aspects of goods and services used by the organisation;
  • Encouraging employees to openly express concerns for and recommendations to improve the EHS programme and performance.